Director flew economy from London Luton to Geneva – a key corporate route. How did easyJet measure up to its more expensive competitors?
Ryanair may have launched its £59.99 business fares, but easyJet still leads the way with corporate customers. Today, it estimates that more than 12 million of its 66 million annual passengers are travelling for business. And it’s not resting there. From last March, easyJet Plus cardholders (annual fee: £170) were allowed to take a separate laptop bag with their carry-on luggage and given access to fast-track security clearance at 34 airports across Europe.
One such is Geneva – easyJet’s first base outside the UK after it bought a 40 per cent stake in Swiss airline TEA Basel in 1998. The city’s role as a finance hub, combined with the route’s business-friendly flight times (early morning and late evening), makes it a key corporate route, especially outside the peak winter tourist season. Director hopped on a flight from easyJet’s Luton HQ to see if it can compete with more expensive short-haul rivals…
By checking in online and shunning bag-drop, Director sidestepped the crush at the desks (though the less organised or more heavily laden were clearly inconvenienced). Then, staggeringly, the security queue had just five other people in it. We were clear in five minutes. Score 7/10
The virtues of a pass marked ‘speedy boarding’ became apparent when Director was ensconced in its seat 10 minutes before fellow passengers. Score 8/10
According to a 2012 survey, easyJet’s 29-inch pitch makes it one of the worst carriers for space. However, thanks to pre-booking extra-legroom, Director’s knees weren’t brushing against the seat in front, though we were obliged to stash our workbag overhead. Score 6/10
A smooth flight with no delays, engaging cabin crew and surprisingly rapid trolley service meant the 1hr 45mins passed quickly. Score 9/10
Swiss airspace brought clockwork-like precision to the journey, with our flight landing on time at 3.35pm and passport control cleared in 10 minutes. Geneva airport’s perfect location (a six-minute train journey or 15-minute taxi ride from the city centre) meant we could have easily scheduled another business meeting, and possibly procured some chocolate cake too, before 5pm. Score 10/10
There’s now little to differentiate the easyJet experience from more expensive rivals for economy business trips 40/50
EasyJet EZY2055 from Luton to Geneva
EasyJet flies up to twice a day from Luton to Geneva. Prices are from £22.24 per person (one way, including taxes and based on two people on the same booking). EasyJet also has services to Geneva from Gatwick, Edinburgh, Liverpool, Manchester and Newcastle. Additional seasonal flights depart from Belfast, Birmingham, Bournemouth, Glasgow, Leeds Bradford, Southend and Stansted.