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Management
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Beware the big brother approach

Corporate spying can damage trust

Pulling in the same direction

Stephen Robbins, author of The Truth About Managing People, gives some advice on creating effective teams

Keep your eyes on the prize

Changes to the NHS are creating lots of commercial opportunities. But grabbing these can be difficult for small firms. In the third of her articles marking the 60th anniversary of the NHS, healthcare expert Alexandra Wyke talks to the founders of three small businesses about their experiences

The art of persuasion

The ability to persuade others is often a key factor in influencing an organisation's successes

A common complaint

In the second of her series of articles marking the 60th birthday of the NHS, healthcare expert Alexandra Wyke looks at the implications of new government procurement guidelines for businesses bidding for NHS contracts

Tunnel vision

Crossrail has finally got the go-ahead—and not a moment too soon. But while business is footing a large chunk of the bill, it looks like government is running the show

Where now for the NHS?

In the first of a series of articles on the NHS at 60, Alexandra Wyke examines whether the original aims of a health service free at the point of delivery are still achievable. Is greater involvement from the private sector the way forward?

Can't get no satisfaction

Customer complaints are something that business leaders generally like to avoid, yet they are a fact of business life, and handled well, they can have a huge impact on the success of the organisation

Shock costs burn small firms

As many as 19 out of 20 of the UK's estimated 1.7 million small and medium-sized enterprises (SMEs) could be paying over the odds for their electricity. Peter Bartram looks at how to keep your costs down

Fleet management

When it comes to the ultimate boardroom perk, do green credentials trump top marques? Director looks at the latest in luxe drives and fleet gadgetry

Driving out costs

The benefits of external fleet management
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